Effective Date: 04.04.2025
Welcome to Terrachem Mincrals (“Company”, “we”, “our”, or “us”).
We respect your privacy and are commicted co protecting your
personal daca. This Privacy Policy ouclines how we collect, use,
disclose, and safeguard your information in accordance with
applicable laws, including the Information Technology Act, 2000,
Consumer Proceccion (E-commerce) Rules, 2020, and global
scandards like che General Data Proceccion Regulation (GDPR).
By visicing our website, placing an order, or communicating wich us,
you agree co che practices described in chis policy.
We collect che following types of personal informacion:
Full Name
Email Address
Phone Number
Shipping and Billing Address
Order and Purchase History
Inscagram Handles or Screenshots (for cuscom orders or suppor)
Customer Reviews, Qucries, or Feedback
Browsing Behavior and Website Inceraccion Daca (via cookies or
analycics cools)
Paymene Decails (processed securely via chird-parcy payment
gateways; we do noc score sensicive payment daca)
We use your informacion for che following purposes:
To process and fulfill your orders
To provide order updates, shipping decails, or respond co supporс
queries
To process recurns, exchanges, or refunds
To send promocional or marketing content (with your consenc)
To improve oUr ou website functionalicy and customer experience
To comply wich legal and regulacory obligations
We process your data based on the following legal grounds: Contractual Necessity, to complete transactions and deliver purchased products; Legitimate Interests, to enhance your user experience and prevent fraudulent activities; Consent, for sending newsletters, promotions, and managing cookies; and Legal Obligation, to comply with applicable laws and regulatory requirements.
We do not sell or rent your personal information. However, we may share it with trusted third parties, including: Shipping and Logistics Providers, Payment Gateway Providers, Email and SMS Communication Platforms, Analytics and Advertising Partners (e.g., Google, Facebook), Government or Legal Authorities (if required by law). All service providers are contractually obligated to protect your data.
We implement industry-standard security measures to protect your data. Secure Socket Layer (SSL) encryption and password-protected databases. Restricted access to authorized personnel only. PCI-DSS compliant payment systems. Regular data protection reviews
You have the right to: Access the personal information we hold about you, Request correction of inaccuracies or omissions, Request deletion of your data (“Right to be Forgotten,”) Withdraw consent for marketing communications, Restrict or object to data processing under certain conditions. To exercise these rights, contact us at support@terrachemmincrals.com or via Instagram DM at @terrachem_.
We use cookies and similar technologies to understand user behavior, improve website functionality, deliver personalized product recommendations, and track marketing campaign performance. You may control or disable cookies via your browser settings.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child has provided personal data, we will delete it immediately.
If you have any questions, feedback, or concerns about this Privacy Policy or your personal data, feel free to contact us:
Terrachem Minerals
Email: support@terrachemminerals.com
Instagram: @terrachem_
